Terms and Conditions

1. Scope and provider

1.1 These terms and conditions apply to all orders, that consumers (hereinafter „Customer“) submit via the Onlineshop, Phone, E-Mail or Post towards  “Velociao, Herzbergstr. 55, 10365 Berlin, Germany”. Furthermore, these general terms and conditions apply to contracts of sale in our store at the address given above.

1.2 Consumer is any natural person who enters into a legal transaction for a purpose that can neither be attributed to their commercial or independent professional activity.

1.3 Deviating or supplementary terms and conditions of the customer are not part of the contract.


2. Conclusion of contract of sale in the onlineshop

2.1 The essential features of the products we offer as well as the validity of limited offers can be refered to the individual product descriptions in our online shop.

2.2 By clicking “ADD TO SHOPPING BAG”, the respective product is layed into the virtual cart. This process is non-binding and does not constitute a contractual offer. The customer can view the items in the shopping cart at any time and remove them via the link “DELETE” or “X” from the shopping cart. Likewise, the customer can change the quantity of goods and accept by clicking the button “UPDATE SHOPPING BAG”. If the customer wants to buy the products in the cart, he must initiate the checkout process by clicking the button “PROCEED TO CHECKOUT”.

2.3 Before placing an order, the contents of the order will be summarized on an overview page. The customer can check order data and correct errors. By clicking the button “PLACE ORDER”, the customer makes a binding offer to conclude a sales contract. The confirmation of receipt of the order is carried out by automated email immediately after sending the order and does not constitute an acceptance of the contract. We can accept your order by sending a separate order confirmation via e-mail or by delivering the goods within 10 days.

2.4  During the ordering process, the customer will have to confirm that he agrees with these terms and conditions. The contents of his order will be send to the customer with a confirmation e-mail. Furthermore, we provide the customer with the confirmation e-mail these General Terms and Conditions.


3. Conclusion of the contract of sale outside the online shop

The order of the customer by phone, e-mail, fax or post constitutes a binding offer to conclude a purchase contract, which can be accepted by sending a separate order confirmation or by delivery of the goods within 10 days.


4. Prices, shipping costs, duties, taxes

4.1 The stated prices on the product pages include the legal VAT, excluding shipping and other handling costs.

4.2 An overview of the shipping options can be found under the link “Delivery & Returns”. The shipping costs will be displayed to the customer before the order confirmation on the summary page.

4.3 For deliveries to non-EU countries additional duties, taxes and fees apply. Costs incurred through non-EU deliveries shall be borne by the buyer.

5. Payment

5.1 Payment is made according to the customer choice in advance by bank transfer, PayPal (plus. 2% fee on the gross transaction value). Furthermore there is the possibility of payment in cash on collection of the goods in our workshop in Berlin.

5.2 If you select the payment by Paypal, the customer is governed by the completion of the order through the payment process by PayPal. The shipment of goods is carried out after completion of the payment through Paypal.

5.3 With the advance payment, we will provide our bank details in the order confirmation and deliver the goods after payment. The invoice amount is to be paid within 10 days to the specified account.

5.4 During a late payment of the customer we are entitled to charge interest amounting to 5 percentage points above the respective published by the Deutsche Bundesbank base rate.

6. Delivery

6.1 Delivery is possible only to the indicated countries during the ordering process.
6.2 Velociao accepts no liability for any damage during transport. The liability takes over the transport company. The buyer agrees in case of a transport damage to the burden of proof with respect to the transport company. The delivered goods shall be examined in the adoption. In the case of transport damage, the buyer shall inform Velociao and the transport company written forthwith.

6.3 If an ordered item is not available, because we are in spite of contractual obligation not supplied by our suppliers without our fault, we are entitled to rescind the contract. In this case, we will inform the customer without delay that the ordered goods are not available, and any payments already made refunded shortly.

6.4 Should not all ordered products be in stock, we are entitled to partial deliveries at our expense, as far as this is reasonable for the buyer.


7. Retention of title

7.1 The delivered goods remain our property until full payment.


8. Warranty Rights

8.1 In a defect of the purchased goods the legal regulations apply. The item for which a warranty claim is made must be sent back together with a copy of the invoice. Velociao will initially either remedy the defect or replace the defective item.

8.2 If Velociao is not able to remedy the defect or replace the defective item, the customer is entitled to reduce the purchase price or withdraw from the contract. For minor defects the buyer has not the right to withdraw from the contract. This particularly applies to goods referred to as “used”, “second hand”, “as new”, “NOS” or similar. The warranty does not cover damage due to wear, damage caused by improper or unintended use. The warranty claim expires in neglect of the product by non-execution or improper care and maintenance or any changes made to the product (modifications, painting, engravings). Without limiting the statutory warranty rights Velociao makes no warranty (ie guaranteed functioning of the goods or parts of goods for a certain period).


9. Privacy Policy

9.1 We collect and store only the information necessary for the business transaction with the customer. In processing the personal data of customers, we observe the statutory provisions. Further details are contained in our online privacy statement.


10. Applicable Law

10.1 For this Terms and Conditions and the entire legal relationship between us and our contractual partners the right of the Federal Republic of Germany applies, excluding the UN sales law (CISG).

10.2 For all disputes arising out of or in connection with the present contract, Berlin is agreed as place of jurisdiction.

10.3 If any provision of these Terms and Conditions should be invalid, the contract besides shall remain valid. Instead of the invalid provision, the relevant statutory provisions apply.


11. Contact

Herzbergstrasse 55
10365 Berlin

Business executive: Robert Schmidt
VAT Number: DE274606119

Email: info@velociao.com
Phone: +49 (0)30 60968911